Terms of sale

Who we are

These terms apply to slabs you buy from Graded, the trading name of KantoForge Ltd, a company registered in England and Wales (number 14592116), registered office Sopers House, Sopers Road, Cuffley, Hertfordshire, EN6 4RY. Email: hello@graded.london. We aren’t registered for VAT.

What we sell

Second-hand graded trading cards (“slabs”) graded by third-party companies (PSA, CGC, BGS, TAG and ACE). The grade is the grading company’s opinion, not ours. Each listing shows photos of the actual slab, its grader, grade and cert number. We’re not affiliated with any grading company or with The Pokémon Company or Riot Games.

Prices and payment

Prices are in pounds sterling. We aren’t VAT registered, so no VAT is added. Postage is shown before you pay. You pay by card through Stripe; we never see your card number. Your order is accepted when payment succeeds and we email you a confirmation.

Delivery

UK addresses only. We send every order by Royal Mail Special Delivery Guaranteed, insured for its value. The slab is our responsibility until it’s delivered to you. See Delivery and returns.

Your right to cancel

You can cancel within 14 days of receiving your order without giving a reason (Consumer Contracts Regulations 2013). Tell us by email, then return the slab within 14 days, unaltered and in its original sealed case. We refund the price and the standard outbound postage within 14 days of getting it back, or of you showing proof of return. Who pays return postage is explained in Delivery and returns. We may reduce the refund if the slab or case has been damaged or altered beyond what’s needed to inspect it.

If something’s wrong

We must supply slabs as described. If a slab isn’t as described, you have rights under the Consumer Rights Act 2015, including a refund. Contact us straight away.

Complaints

Email hello@graded.london. We aim to reply within 5 working days.

The law

These terms are governed by the law of England and Wales, and you can bring claims in the courts where you live.